Rides to Doctor Appointments in Eastern NC
You waited weeks for this appointment. Don't lose it because the ride fell through.
Book Your RideIn Eastern NC, a Missed Appointment Isn't a Reschedule
It's another wait.
The Appointment Is the Scarce Thing
Anyone who has tried to see a doctor in this part of the state knows the problem. Getting on the calendar takes weeks. Getting on a specialist's calendar can take months. Much of Eastern North Carolina is federally designated as a health professional shortage area, and the practical effect on a patient is simple: appointments are hard to come by, and they are not easily replaced.
So when a ride falls through, the cost is not a wasted morning. It is going back to the end of the line. The blood pressure that goes unmanaged for another two months. The lump that gets looked at in November instead of September. The medication that does not get adjusted until the next opening.
That is the whole reason Waypoint exists. Not to move people from one address to another, but to make sure the appointment they waited for actually happens.
- Pickup timed to your appointment, not to a loose window
- Door-to-door assistance, never curbside drop-off
- Wheelchair and ambulatory vehicles
- A caregiver or family member rides along at no extra charge
- Standing schedules for anyone seen regularly
Every Kind of Scheduled Medical Visit
If it is on the calendar and it is not an emergency, it is a ride we run.
Primary Care & Physicals
Annual wellness visits, chronic condition check-ins, medication reviews, and the follow-up your doctor asked you to book before you left the office.
Specialist Appointments
Cardiology, nephrology, oncology, orthopedics, pulmonology, neurology, endocrinology. These are the appointments hardest to reschedule and the ones most often in another county.
Imaging & Lab Work
X-ray, CT, MRI, ultrasound, mammography and bloodwork, including the fasting appointments that have to happen first thing in the morning.
Pre-Op & Post-Op
Surgical consults, pre-operative clearance, and follow-up visits after a procedure, including appointments where you are told not to drive yourself.
Therapy & Ongoing Care
Physical and occupational therapy, wound care, infusion, dialysis, and behavioral health appointments on a standing weekly schedule.
Eye, Dental & Podiatry
Including dilated eye exams and dental procedures where patients are specifically told to arrange a ride home in advance.
You Don't Need a Reason. These Are the Common Ones.
You No Longer Drive
A license given up, a car sold, night vision that is not what it was. Not driving should not mean not going.
Family Can't Take the Day Off
Adult children work. Taking a half day for every appointment is not sustainable, and it is the most common reason appointments quietly stop happening.
You Use a Wheelchair
A car is not an option when boarding requires a ramp or a lift. Our wheelchair vehicles are ADA-compliant with certified securement.
You Were Told Not to Drive
After a procedure, a sedation appointment, a dilated exam, or a medication change. The instruction sheet says arrange a ride. This is that ride.
Doctor Appointment Transportation Across 11 Counties
Specialist care in Eastern NC usually means leaving your county. We drive those routes every day, and we go statewide when your care does.
Greenville Medical Corridor
ECU Health Medical Center, ECU Health Physicians, Brody School of Medicine clinics, and the specialty practices patients from every surrounding county travel to.
Regional Hospital Towns
Kinston, Goldsboro, Wilson, New Bern, Tarboro and Washington — where most county residents see their primary care doctor.
Rural Counties
Snow Hill, Williamston, Plymouth, Bayboro, Bath and Belhaven. The places where the nearest specialist is an hour away and a ride is hardest to find.
Martin · Washington · Pamlico · Beaufort
Duke, UNC & Beyond
When your care moves to Durham, Chapel Hill or Raleigh, we make the trip. Long-distance appointments are quoted on distance.
Getting to Your Doctor Appointment
How do I get a ride to a doctor appointment if I don't have a car?
Call (252) 275-7700 or book online. We provide non-emergency medical transportation to doctor appointments across 11 Eastern North Carolina counties, for patients who walk on their own and for patients who use a wheelchair.
You don't need a car, a family member available that day, or a Medicaid plan. We pick you up at your door, take you to your appointment, and bring you home.
Can someone drive me to a doctor appointment and wait for me?
Yes. Most appointments don't have a predictable end time, so we can either wait for you or return on a will-call basis when the office tells us you're ready.
Extended wait time may carry an additional charge, and we confirm your full price before you book. See pricing details.
Do you provide transportation to specialist appointments outside my county?
Yes, and it's a large part of what we do. Specialist care in Eastern North Carolina usually means driving to another county, most often to Greenville, New Bern, Goldsboro or Wilson.
We transport across all 11 counties we serve and to major medical centers statewide, including Duke in Durham and UNC in Chapel Hill. See all service areas.
Can you take seniors to routine doctor appointments?
Yes. A large share of our riders are older adults who no longer drive or who gave up a license.
Our drivers are CPR and First Aid certified, assist door to door rather than dropping at the curb, and a family member or caregiver is welcome to ride along at no additional charge.
What kinds of appointments do you drive patients to?
Primary care and annual physicals, specialist visits, imaging and lab work, pre-operative appointments and post-operative follow-ups, wound care, physical therapy, infusion, behavioral health, and eye and dental appointments.
If it's a scheduled medical visit and you don't need an ambulance, we can take you — including standing dialysis schedules.
How far in advance should I book?
At least 24 hours ahead is best. If you see a doctor regularly, we can set a standing schedule so the ride is arranged the moment the appointment is.
For same-day needs, call (252) 275-7700 and we'll do what we can.